State Farm® Insurance Agent Isabel Thao Nguyen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shafi M
March 26, 2025
5
out of
5
rating by Shafi M
"I have been a state farm customer for little over 11 years, Isabel and Team are very proactive team, address your concerns immediately & provide the least and best cost policy with discounts. I highly recommend. 10 Stars!"
We responded:
"Thank you for being a loyal State Farm customer and trusting our State Farm Insurance agency in Fairfax with all your insurance needs. So happy to hear you have a great experience with our team! Appreciate your business Shafi! "
Khanh Dinh
March 22, 2025
5
out of
5
rating by Khanh Dinh
"I'm extremely satisfied with the exceptional service I received from Minh Pham at the Isabel Thảo Nguyên State Farm office! Minh took the time to thoroughly explain various policies and pricing options, breaking down insurance terminology in a way that was easy to understand. His expertise and guidance helped me find the perfect coverage while also identifying opportunities to save. I highly recommend this office and Minh's service! I really appreciate you getting me and my family insured!"
We responded:
"Welcome to our State Farm Insurance Agency in Fairfax VA. So happy you had an exceptional experience with Minh. Thank you for trusting us with all your insurance needs. "
Arnel Ragunon
March 21, 2025
5
out of
5
rating by Arnel Ragunon
"Great customer service! I called andleft a message and I had my call back in minutes!"
We responded:
"Thank you for the rate review, Arnel. Thank you for trusting our State Farm Insurance Agency with all your insurance needs. It was a pleasure assisting you today! "
Christina Moore
March 20, 2025
5
out of
5
rating by Christina Moore
"Easy to use."
We responded:
"Thank you for trusting our State Farm agency in Fairfax, VA with all your insurance needs. We appreciate you!"
Heather Bell
March 20, 2025
5
out of
5
rating by Heather Bell
"Matt was very helpful and knowledgeable when I contacted their office for a homeowner’s insurance quote. I have enjoyed working with him and hope to for years to come with my new policies (purchased auto too!)."
We responded:
"Thank you for trusting our State Farm agency and Matt with your homeowner’s insurance and auto insurance policy. We appreciate your business! "
Joshua Peterson
March 17, 2025
5
out of
5
rating by Joshua Peterson
"Malloreigh was very helpful with getting my policy figured out"
We responded:
"Thank you for the wonderful review on Malloreigh and our State Farm insurance office in Fairfax Va."
Patrick McGartland
March 14, 2025
5
out of
5
rating by Patrick McGartland
"Great rates. Excellent service. I was with geico for 7 years and after they increased my premium with no incidents and a clean driving record I switched to Statefarm and am paying almost 100 dollars less a month. Malloreigh was very helpful and provided me with excellent service with updating my payment method. 10/10"
We responded:
"Welcome to our State Farm agency Patrick! Thank you for trusting us with all your insurance needs. We are happy to earn your business, and able to save you money! Appreciate the shout out to our wonderful employee, Malloreigh! "
Dvin Motors
March 12, 2025
5
out of
5
rating by Dvin Motors
"Excellent service, Isabel is the best."
We responded:
"Wonderful speaking with you today. Thank you for trusting our State Farm Insurance office in Fairfax VA with your insurance needs! We appreciate your business and look forward to meeting you in the near future. "
KWA Rafi
March 12, 2025
5
out of
5
rating by KWA Rafi
"Great experience with the friendly staff and the process wa smooth. Clear guidance and excellent customer service, Highly recommended!"
We responded:
"Welcome to our State Farm Agency in Fairfax Va. We are happy to hear you have a great experience with us. We appreciate you trusting our office with all your insurance needs. "
Whitney Kennedy
March 11, 2025
5
out of
5
rating by Whitney Kennedy
"Had the pleasure of working with Isabel a few times and was very impressed with her knowledge and service."
We responded:
"Thank you so much for the wonderful review on our State Farm Agency in Fairfax VA. We appreciate you! "
Andrew
February 24, 2025
5
out of
5
rating by Andrew
"Matt Morris at State Farm exemplifies excellence in insurance services. His deep expertise and meticulous attention to detail ensured that my coverage was precisely aligned with my financial and personal circumstances. Matt’s ability to distill complex options into clear, actionable recommendations—coupled with his proactive follow-through—sets him apart as a trusted advisor. For anyone seeking a dependable professional to safeguard their assets and future, Matt is an outstanding choice. Extremly happy with the services provided to me and looking forward to working with Isabel's team in the future."
We responded:
"Thank you for the wonderful review on our State Farm Insurance Agency in Fairfax, VA. We love that Matt was able to provide exceptional experience to take care of your assets and insurance needs. "
Liang Cao
February 21, 2025
5
out of
5
rating by Liang Cao
"Recently I wanted switch my insurance agent. I felt very lucky I found Isabel. She was very professional, knowledgeable and passionate about what she is doing. We had great and pleasant communication for about 1.5 hours. She was always thinking from customer’s perspective. Look forward to working with her and her team!!"
We responded:
"Thank you for choosing our office to assist you with all your insurance needs. We are happy to hear that you trust us and appreciate your thoughtful review. We always strive to provide the best service possible and put our customers first. Thank you for stopping by our State Farm Insurance office in Fairfax today! Our team looks forward to continuing to serve your insurance needs for years to come!"
Son Phan
February 21, 2025
5
out of
5
rating by Son Phan
"I feel good receiving my service for auto and homeowners insurance with Isabel and Minh. They helped me when I need help with towing. Happy with over the phone and in person service."
We responded:
"Hello Chu Son. Thank you for stopping by our State Farm insurance office this morning. We love getting to know you and assist you with your auto and homeowners insurance needs! "
Noor Kasura
February 21, 2025
1
out of
5
rating by Noor Kasura
"All State Farm agents are the worst!!! No matter if you keep changing agents, it keeps getting worst and incompetent!. It’s very frustrating!!"
We responded:
"Hi Noor, thank you for the feedback. We truly apologize for any frustration you’ve experienced. We understand that you contacted our regional office and didn’t receive the assistance you were hoping for, as that team specializes in a different area. Our office has directed you to the appropriate resources, but if you still have questions or need further assistance, please don’t hesitate to let us know. We’re here to help and want to make sure you get the answers you're looking for. "
Diana Mei
February 19, 2025
5
out of
5
rating by Diana Mei
"I only have positive things to say about Isabel's office. I've referred a couple of clients to her and they've been wonderful in helping them out."
We responded:
"Thank you so much for trusting us and the positive review on our insurance agency! "
Gia Nguyen
February 18, 2025
5
out of
5
rating by Gia Nguyen
"Great hospitality and very professional, 100% recommend."
We responded:
"Thank you for the wonderful review on our State Farm office in Fairfax! "
Mohsen Shirazi
February 11, 2025
5
out of
5
rating by Mohsen Shirazi
"Isabel is efficient and responsive. I have been very happy with her and her since I had her my insurance agent. I’m"
We responded:
"Hi Mohsen, we love having you as our customer. Thank you for trusting us with your insurance needs. "
Mansour Ghaderi
February 3, 2025
1
out of
5
rating by Mansour Ghaderi
"Do not go there does not like a real State Farm office there were two strange man there did not know about insurance"
We responded:
"We’d be honor to see your home, as you seem to believe our professional office has similar feel. We’ve designed our space to have a comfortable and welcoming professional space for our team and customers. We take great pride in being the best insurance professionals so we can take phenomenal care of our customers. In a world of full of chaos, we stand strong - bold, exceptional, unique, unapologetic. Not everyone is for us and we aren’t a good fit for everyone. Thank you for stopping by our beautiful State Farm office. We wish you well as you search for your real State Farm office. "
Matt Morris
February 3, 2025
5
out of
5
rating by Matt Morris
"A team truly dedicated to our customers while also having a lot of laughs together along the way. We love what we do; please give us a call for your auto, home, and life insurance needs! (We’re not really strange, just a lil funny)"
We responded:
"Love what we do and do what we love! Great having you on our team at the Isabel Nguyen State Farm Agency!"
Brent Harding
January 31, 2025
5
out of
5
rating by Brent Harding
"Isabel provided wonderful guidance when I called with some questions. She listened intently and gave me important information that I didn’t realize I needed prior to the call. I’m looking forward to working with her to get the insurance updates I need in place."
We responded:
"Brent, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
MANSOUR GHADERI
January 31, 2025
1
out of
5
rating by MANSOUR GHADERI
"this is not real state farm office look like two strange man live there and have no idea what they are doing looks fake or a rip off place they gave a quote ove the phone and i called and asked three times but when i went there to pay he change the quotes several times seems did not know what to do so i leftthis office has nothing to do with with isabel thao as they advertise , just two very strange man living there. do not go there"
We responded:
"Thank you for your colorful feedback on our insurance agency in Fairfax! We’re thrilled to hear that our insurance office renovation has sparked such vivid imagery - perhaps we should consider a career in interior design! We promise we’re not just two strange men living here; we’re actually a top notch team of insurance professionals who have flair for style and good laugh. We understand you weren’t happy with the rate when the discounts were removed. Our discounts are optional; however, you have to select them in order to keep the rate. As much as we love to provide you with the discount, our system will removed it. As for Isabel, she is definitely a part of our team - though she might not be living with us and actually is more strange than we are - she is making a waves in the insurance world! "
James Simon
January 27, 2025
5
out of
5
rating by James Simon
"She’s the best"
We responded:
"Thank you so much for trust in our insurance agency. Wonderful speaking with you today! "
Brady Pettengill
January 23, 2025
5
out of
5
rating by Brady Pettengill
"Matt is the best! He is super thorough and answered all of my questions."
We responded:
"Thank you for the wonderful review on Matt. We are very happy to have you in our office this week and next! Welcome to our insurance agency! "
Samuel Chung
January 23, 2025
5
out of
5
rating by Samuel Chung
"Isabelle and Malloreigh have been awesome helping us with getting insurance for our community! Super fast response time! 10/10 recommend!"
We responded:
"Hi Samuel, thank you so much for the wonderful feedback on Malloreigh and myself. We love having customer like yourself. Thank you for trusting us with all your insurance needs. "
Aeron Staley
January 22, 2025
5
out of
5
rating by Aeron Staley
"Fast responses and good rates for new drivers! Everyone is very polite and more than willing to work with you to get you better rates."
We responded:
"Thank you for the wonderful review on our team at the Isabel Thao Nguyen State Farm Agency in Fairfax. We appreciate your trust in us with your insurance needs! "