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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mansour Ghaderi

February 3, 2025

1  out of  5
rating by Mansour Ghaderi
"Do not go there does not like a real State Farm office there were two strange man there did not know about insurance"
We responded:
"We’d be honor to see your home, as you seem to believe our professional office has similar feel. We’ve designed our space to have a comfortable and welcoming professional space for our team and customers. We take great pride in being the best insurance professionals so we can take phenomenal care of our customers. In a world of full of chaos, we stand strong - bold, exceptional, unique, unapologetic. Not everyone is for us and we aren’t a good fit for everyone. Thank you for stopping by our beautiful State Farm office. We wish you well as you search for your real State Farm office. "
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Matt Morris

February 3, 2025

5  out of  5
rating by Matt Morris
"A team truly dedicated to our customers while also having a lot of laughs together along the way. We love what we do; please give us a call for your auto, home, and life insurance needs! (We’re not really strange, just a lil funny)"
We responded:
"Love what we do and do what we love! Great having you on our team at the Isabel Nguyen State Farm Agency!"
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Brent Harding

January 31, 2025

5  out of  5
rating by Brent Harding
"Isabel provided wonderful guidance when I called with some questions. She listened intently and gave me important information that I didn’t realize I needed prior to the call. I’m looking forward to working with her to get the insurance updates I need in place."
We responded:
"Brent, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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MANSOUR GHADERI

January 31, 2025

1  out of  5
rating by MANSOUR GHADERI
"this is not real state farm office look like two strange man live there and have no idea what they are doing looks fake or a rip off place they gave a quote ove the phone and i called and asked three times but when i went there to pay he change the quotes several times seems did not know what to do so i leftthis office has nothing to do with with isabel thao as they advertise , just two very strange man living there. do not go there"
We responded:
"Thank you for your colorful feedback on our insurance agency in Fairfax! We’re thrilled to hear that our insurance office renovation has sparked such vivid imagery - perhaps we should consider a career in interior design! We promise we’re not just two strange men living here; we’re actually a top notch team of insurance professionals who have flair for style and good laugh. We understand you weren’t happy with the rate when the discounts were removed. Our discounts are optional; however, you have to select them in order to keep the rate. As much as we love to provide you with the discount, our system will removed it. As for Isabel, she is definitely a part of our team - though she might not be living with us and actually is more strange than we are - she is making a waves in the insurance world! "
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James Simon

January 27, 2025

5  out of  5
rating by James Simon
"She’s the best"
We responded:
"Thank you so much for trust in our insurance agency. Wonderful speaking with you today! "
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Brady Pettengill

January 23, 2025

5  out of  5
rating by Brady Pettengill
"Matt is the best! He is super thorough and answered all of my questions."
We responded:
"Thank you for the wonderful review on Matt. We are very happy to have you in our office this week and next! Welcome to our insurance agency! "
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Samuel Chung

January 23, 2025

5  out of  5
rating by Samuel Chung
"Isabelle and Malloreigh have been awesome helping us with getting insurance for our community! Super fast response time! 10/10 recommend!"
We responded:
"Hi Samuel, thank you so much for the wonderful feedback on Malloreigh and myself. We love having customer like yourself. Thank you for trusting us with all your insurance needs. "
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Aeron Staley

January 22, 2025

5  out of  5
rating by Aeron Staley
"Fast responses and good rates for new drivers! Everyone is very polite and more than willing to work with you to get you better rates."
We responded:
"Thank you for the wonderful review on our team at the Isabel Thao Nguyen State Farm Agency in Fairfax. We appreciate your trust in us with your insurance needs! "
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Jennifer Hanna

January 22, 2025

5  out of  5
rating by Jennifer Hanna
"I have been a client for 4+ years, Isabel and her staff are very helpful and responsive!"
We responded:
"Thank you for being our loyal customer l, Jennifer. We love having your State Farm Insurance Agency! "
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JFY_2Q

January 21, 2025

5  out of  5
rating by JFY_2Q
"Went in this morning with my parents for a home and auto insurance. Matt was our insurance agent, he was super friendly and quick. Was not pushy and very thorough throughout the process. He explained all my questions with care and helped us save quite a lot from our previous insurance company. We did bring our previous insurance company policy (both home and auto) so it helped with the process move along more quickly. He showed us where we saved more and where we we got protected more. The whole process took about 35mins. The office is brand new, and easy to find. I would definitely recommend them to family and friends."
We responded:
"Welcome to our insurance agency in Fairfax. Thank you for trusting us with your auto and home insurance. We are happy to you had an amazing interaction with our team! "
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Sonny Nguyen

January 20, 2025

5  out of  5
rating by Sonny Nguyen
"Isabel Nguyen is a great State Farm agent to have. She is very professional, friendly and patience when customers need to understand any insurance information and policy. She took time to explain to ensure customers understand and happy before ending the service calls. She is more than great to work with!"
We responded:
"Hi Anh Sonny. Thank you for a great review. Appreciate your business and loyalty to our insurance agency!"
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FPN

January 19, 2025

5  out of  5
rating by FPN
"Excellent customer service- easy to work with"
We responded:
"Thank you for give our insurance agency a wonderful review! "
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Nam Doan

January 9, 2025

5  out of  5
rating by Nam Doan
"My experience with Minh is impressive! He assisted me with his knowledge and professionalism. As a first time home owner who does not know much about what needs to be protected, he helped me to select the right insurance for both my house and my car!"
We responded:
"Welcome to our agency Nam. Thank you for placing your trust in our agency and Minh to all your insurance needs! "
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A Wish

January 7, 2025

5  out of  5
rating by A Wish
"Great Agency, they pride themselves on providing the best service around."
We responded:
"Thank you so much for the thoughtful review. "
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L R

November 15, 2024

5  out of  5
rating by L R
"We had great experience with Matt! He was prompt in responding to my questions and made the process seamless and stress-free. We truly appreciate his dedication and professionalism! -LR"
We responded:
"Hi L, thank you for the lovely feedback on Matt. We are happy that you trust our insurance agency with your insurance needs. "
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nam nguyen

November 4, 2024

5  out of  5
rating by nam nguyen
"Minh is amazing! He is always responsive and gave the customers exactly the information they needed."
We responded:
"Thank you for trusting us with your insurance needs! We love having you as our customer! "
Profile photo of Tien Duong

Tien Duong

October 29, 2024

5  out of  5
rating by Tien Duong
"I just bought business insurance for my restaurant with this company. Their service was excellent. They were quick at responding to my lender’s requests and providing proof of insurance to my lender."
We responded:
"Welcome to our Insurance agency Tien! Thank you for trusting us with your restaurant business insurance policy! We appreciate your business. "
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Sara Gallo

October 28, 2024

5  out of  5
rating by Sara Gallo
"Isabel was awesome !!! 10/10 experience, would highly recommend. Thank you Isabel !"
We responded:
"Hi Sara. Welcome to our agency! Thank you for choosing us for your insurance needs! We can’t wait for you to visit our office! "
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THUY LINH NGUYEN

October 5, 2024

5  out of  5
rating by THUY LINH NGUYEN
"Isabel Thao Nguyen support and service for me, it’s very nice!"
We responded:
"Thank you for trusting us with your insurance needs. "
Profile photo of Mat McCollough

Mat McCollough

October 4, 2024

5  out of  5
rating by Mat McCollough
"Isabel is extremely knowledgeable and helpful. She possesses outstanding customer service skills and easy to contact. Highly recommended."
We responded:
"Thank you for the kind words. It was great speaking with you today! Thank you for trusting us with all your insurance needs. "
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Brian

October 3, 2024

5  out of  5
rating by Brian
"I was on the phone with Isabel and she was very polite and I had no problem with my issues they are always polite and very helpful and straight to the point and I have no problem whatsoever and I am very pleased to be working with this group thank you and y'all have a pleasant day"
We responded:
"We love having you as our customer. Thank you for trusting us with your insurance needs. Always our pleasure assisting you! "
Profile photo of Lori Strumpf

Lori Strumpf

September 25, 2024

5  out of  5
rating by Lori Strumpf
"Isabel and her staff are helpful and responsive to my business insurance needs as well as my personal insurance. I have worked with State Farm for over 30 years."
We responded:
"Hi Lori, thank you so much for being a loyal customer to my insurance agency. I appreciate the feedback and your trust in us for your business insurance. "
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Kalaina Appleton

September 24, 2024

5  out of  5
rating by Kalaina Appleton
"Fantastic agent, so friendly and great to work with!"
We responded:
"Thank you for the wonderful review on our insurance agency. We are happy you had a great experience with our office before your move. Wishing you the best! "
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Yancy Campbell

September 20, 2024

5  out of  5
rating by Yancy Campbell
"Matt was SO helpful in explaining the different policies, and I felt well taken care of! Highly recommend!"
We responded:
"Welcome to our agency Yancy! We are happy you chose us and allowed Matt to assist with your insurance needs! "
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Bright Ohilebo

September 19, 2024

5  out of  5
rating by Bright Ohilebo
"Good day, I'm happy to be here, I'm Bright O Ohilebo from Nigeria, I'm a specialist on Agriculture crop science Agronomist water irrigation techquine system Engr I'm also good in various skills etc"
We responded:
"We are happy for you to be here as well. Reach out to our insurance agency when you need car insurance to drive to your engineering job! "